I've stayed at this hotel before, but this was not the best stay. The people are great. Everyone was friendly and helpful. But the hotel could really use an upgrade. The hall was dark and dreary looking. The lobby and common areas look nice, but once you get to the residence floors, it's another story.
We got almost no sleep. The room was crammed with two beds, with little room to move around them. The bathroom was about the size of a powder room with a tub/shower crammed in. There were no usable outlets by the beds. And the wiring for the reading lights on the beds were ripped out of whatever they were attached to.
The beds were very... bouncy. Not exactly uncomfortable, but not particularly comfortable. And though we had asked for a higher floor, we were put on the third floor. I grew up in NYC, but the street noice was crazy, particularly the first night. Not something the hotel can control, but a higher floor would have made the noise more bearable. We tried to move up after the first night, but there was nothing available. They offered us a new room for our last night there, but we ended up leaving a day early.
The location and people are fantastic. They just need to spend a little money bringing the hotel into the 20th, if not the 21st century.