The staff were accommodating and friendly. However, the room was lacking. First, the keyless door entry took several attempts to unlock. Once we got into the room, we were satisfied it was clean. We started to turn on the lights around the room and found very few. In fact, we had to dig around to find the power strip to turn on the touch lamp and clock next to the bed. The bathroom door was impossible to close and the exhaust fan in the bathroom was unbelievably LOUD. We will compliment the bed as very comfortable. But, sadly, we won't choose to stay here again and won't recommend it to our friends.