4/10 Fair
Nov 10, 2024
Disappointing
We arrived at 1:45pm and was told that we couldn't check-in until 2pm, which is fine. We waited until 2:30pm to find out that the rooms weren't even cleaned yet.The apartment was not well represented by the photos. It was very lacking and not as "modern" as the pictures showed. We needed a place with a full kitchen to cook for the children but there were ants everywhere and things looked unclean so we didn't end up using it. The bathroom and shower was unappealing and the towels didn't look clean. The one bedroom had such a bad smell that my parent's went downstairs to complain and there was nothing done. Overall it was a very disappointing stay.
Verified traveler
2-night family trip
Verified Hotels.com guest review