2/10 – Matig
6 januari 2025
Hair!
Booked the stay in advance. Called the day before to see what the earliest we could check in is and they told us strictly 4 pm. We got a call at 4:58 asking where we were. I explained that we were 16 mins out and we are headed that way. We arrived and went out to eat instantly. Thinking we were at a place with 24/7 front desk I called as soon as we realized there were no blankets on the beds. We had to spend the night with nothing more than a sheet. The shower backed up with water from hair, glass, and what I hope was dirt! The water only had one temperature and that was COLD!! We went to the desk the next morning and explained everything. We were told the room would be cleaned. We left and returned. Still not cleaned, but they brought blankets! I went to the desk and asked for the first night to be refunded. They said they would refund $35 of the stay. Upon check out I had to repeat the whole situation again. Hopefully within 3-7days we will have the $35 refund.
James
James, reis van 2 nachten
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