This was hotel #5 of 12 during an almost 2 month long trip. Phuket is more expensive and marked up. I got a Family 2 Bedroom Suite at a cheaper market rate. It is diffcult to get a fair priced room at Patong. For the family room and amenities, this was a fair deal. Location is excellent, close to Bangla Road, Beach Road, Jungceylon, Otop, and more. Family Room was big and clean enough. The couch isint a couch but a mattress in the living room. However, they did not want a family member to sleep on it, without paying extra. Bathroom was acceptable. Downside, was I wish their was 2 bathrooms but I guess I knew it was 1 bathroom before I booked. Balcony was huge with a far sea view and came with a couch and table. Family Room had 3 TVs and a full Fridge. Has 2 pools though smaller then the pictures, Breakfast Buffet was acceptable. Had a gym, and games room too. Staff could be more friendly. Pictures are about accurate. Overall decent hotel and a good stay. Good value for Family 2 Bedrooms. 8/10