Staff: Amazing. Genuinely friendly. Josh and Hassan are awesome.
Hotel: blah. Dark, cold, gloomy, moderately unkempt. My room smelled horribly of smoke. The air didn’t work. It was also dark (poor lighting) and depressing. Fixtures might have been installed in the 1600s, but I know the hotel is not that old.
Value: Way overrated. Paying for location not quality. I would recommend many of the other high-end hotels in the area that are both nicer and cheaper (Soho Grand, 11 Howard, etc.)