2/10
Terrible experience for myself and about 10 co-workers. I didnt not know they were also staying from a conference until we started talking about our stays. I attempted check-in at 3:30pm and my room was not cleaned/ready. Waited about 10 mins and got the room. Bathroom was dirty- mirror, hair on toilet, skicky floor. Rest of room looked mostly clean. I booked a 2nd room for 2 co-workers, they arrived at 7:30pm, was told their room was also not ready, and they sat in the lobby with a dozen other people being told the same thing. Hotel clerk/manager said they were short staffed, no housekeepers. I finally asked for a refund for the 2nd room, told them to stay elsewhere. Was given an email address to contact regards refund. Have not heard anything back. Ruined my experience staying at any Wyndham hotel. This one should be closed down if they want to salvage their reputation. Stories of how the other rooms looked are frightening. Stay somewhere else!
Rikki
Reis van 1 nacht
