Breakfast is terrible unless you like fried English breakfast. Grey cereal, bad bread, bad coffee, plastic cheese. Rooms are dirty. We were in a 'refurbished' room. Bathroom had black mould, tile grout was brown, floor stained. Towels thin with holes in. Walls not painted properly. Room floor dirty and dusty around edges. Extra charges for everything e.g. a key to the safe in the room was an extra charge per day! Tap water not recommended for drinking but bottled water in room (no mini bar) was very expensive. Rooftop infinity pool impressive, but unheated so unusable.