Unfortunately, our first suite was dirty. I am not a picky traveler, but the one thing I look for is cleanliness in a hotel. Upon arrival to our first room, I could immediately tell it wasn't up to par. The Fridge (we had a full kitchen in the suite) was filthy, the kitchen floor had spills all over it, crumbs everywhere. The Carpet had crumbs on it. One bed wasn't made properly, looked like the comforter had just been pulled up. Upon opening it up, it was indeed dirty (hair on the sheets), and the tub had hairs in it. Whomever cleaned this room - DIDN'T clean the room!
The good news is when I called down, the hotel staff immediately rectified the situation and moved us to another room. The new room was as expected, clean and after that our stay improved greatly. I do appreciate the hotels quick response.