Pleasantly surprised about this stay! I had not stayed in a Best Western for many years and was worried that the condition of the building would be run down since it was in a college town (drunk revelers for college games and parties). Boy, was I wrong! Pleasant and efficient employees manned the front desk and created a seamless check-in and check-out process, answered questions and handled little emergencies. Room was attractive, comfortable and clean. Loved the ease of being able to control the temperature of the room switching modes between air and fan with easy to understand controls. Refrigerator in room was generous-sized and had a nice but small working freezer. All the lamps in the room featured extra plug-ins making it easy to plug in additional devices without having to look for wall outlets. The bed was extremely comfortable (considering I sleep at home on a Sleep Number mattress) and the bedding was not too heavy that you were comfortable all night long without getting too hot. Shower head was adjustable so you could choose between pulse, spray or a combination. The only two room negatives in my opinion was the size of the counter-space next to the sink and the lighting above the sink, which were not too huge of deal-breakers. The complimentary breakfast provided a good variety of choices and the gentleman manning the dining area was constantly checking to make sure there was plenty of tasty food and keeping the area clean. Overall, excellent stay!