Hotel Felix Chicago

Great location; safe with lots of restaurants and bars in the area . Staff was friendly

Room smelled like smoke. Blood on the bathroom wall

Great hotel. My only complaint is that we were in a room right next to the elevator and it was loud all night.

Very clean, comfortable beds and great bathroom! The only negative was there was no closet or anyplace to hang anything including a jacket. That was odd.

The reason why I am giving this a lower rating is because there was no ice on my floor I called the front desk and FINALLY someone answered after 5-6 times of calling. They told me that the ice was on the even no floors. I went to the 4th floor and the sign said- ice is on the 6th floor. There was no hot water in the evening g and in the AM - there was warmish water. I tried to call the front desk about it - no one answered. I went downstairs to the front desk and only one attendant was working - the other was on the phone with a friend. I also called the front desk to have them remove a bag of garbage from the hallway by my room. They said they would send someone up, and the bag was still there in the AM. I hate that I had this experience because I love this hotel and the beds are so comfy ! It just seemed like the staff were not on top of things. The water was an issue though.