Hotel Diana

Hotel with spa, near Palafoxiana Library

Choose dates to view prices

Tue, Mar 24
Wed, Mar 25
March 2026
10
April 2026
Near Puebla Cathedral, Hotel Diana offers an inviting getaway with a free daily manager's reception and laundry facilities. Unwind at the onsite spa or enjoy a drink at the bar. With multilingual staff, helpful service is always available.
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Showing 5 of 5 rooms
Standard Room, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes
Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes
Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 1 Queen Bed

Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 Queen Bed
Executive Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes
Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes
Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Executive Room, 1 King Bed

Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed
Double Room, 2 Queen Beds | Bathroom sink
Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes
Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes
Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, 2 Queen Beds

Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds
Junior Suite, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes
Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes
Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed

Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed
Master Suite King | Bathroom | Free toiletries, hair dryer, towels, soap
Master Suite King | Premium bedding, down comforters, in-room safe, blackout drapes
Master Suite King | Premium bedding, down comforters, in-room safe, blackout drapes
Master Suite King | Premium bedding, down comforters, in-room safe, blackout drapes

Master Suite King

Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Av 5 Pte #329, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Palafoxiana Library - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 10 min walk - 0.9 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 21 min walk

Restaurants

  • ‪Profética - Casa de la Lectura - ‬3 min walk
  • ‪El Gato De Oro - ‬2 min walk
  • ‪Tacos Tony - ‬3 min walk
  • ‪La Mestiza - ‬3 min walk
  • ‪Antojitos Tomy - ‬2 min walk

About this property

Hotel Diana

You'll be in a fantastic location at Hotel Diana, just a 5-minute walk from Zócalo de Puebla and Palafoxiana Library. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 27 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free offsite parking within 328 ft

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Laundry facilities are available for an extra charge of MXN 60.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique

Frequently asked questions

Does Hotel Diana offer free cancellation for a full refund?

Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Diana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Diana?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Diana?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Hotel Diana and nearby?

Hotel Diana has a spa.

Are there restaurants at or near Hotel Diana?

Yes, there's an onsite restaurant.

What's the area around Hotel Diana like?

Hotel Diana is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Diana Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

Popular mentions

Service staffRoomLocationBreakfastRestaurantBedBooking

8/10 Very good

We enjoyed this hotel. It was close to Centro, great staff and a comfortable room. It was all we needed for our visit to Puebla!
Beverly, 3-night trip

10/10 Exceptional

Clean rooms, friendly and helpful staff, SUPER comfy beds.
Axel, 3-night trip

10/10 Exceptional

Clean room. Excellent location. Free parking
Christian de la, 1-night trip

10/10 Exceptional

All in all excellent.
Robert, 1-night trip

8/10 Very good

Good location
Maria, 1-night trip

10/10 Exceptional

I really love the place thank you
Josefina Ortiz, 9-night trip

10/10 Exceptional

Todo excelente
Raúl, 2-night trip

10/10 Exceptional

Super
Lev Ivanushka, 1-night trip

8/10 Very good

The staff was very helpful. The room was clean but
Joud, 1-night trip

10/10 Exceptional

Excelente
Perla Estrella Enriquez, 7-night trip

10/10 Exceptional

Personal amable
Ricardo, 1-night trip

2/10 Poor

Overbooking
Carlos, 1-night trip

8/10 Very good

REALLY NEAR THE CITY CENTRE, COMFORTABLE, CLEAN, NOT EXPRENSIVE.
Norma Lourdes, 1-night trip

8/10 Very good

This hotel is nice, everyone nice, luxury style room. Great location. Only problem is that the water for tub is barely warm, so it’s impossible to take a bath, it’s very odd, by the time you fill the bathtub, it’s cold again, which was a let down because I waited all week for that bathtub moment, and they have a coffee maker in the room but provide no coffee for it which is confusing. Other than that, it was okay stay.
antonio, 1-night trip

10/10 Exceptional

It is in a great location in the center of Puebla
Emily R, 1-night trip

8/10 Very good

Mr. Victor, staff member was absolutely helpful, polite and very helpful.
ZORAIDA, 1-night trip

10/10 Exceptional

Excelente
Rosaura, 1-night trip

10/10 Exceptional

I will definitely come back.
Marly, 16-night trip

10/10 Exceptional

Clean room. Staff was very helpful. Restaurant was also great, the room service was neat. There were some nights were it was kinda noisy, but overall the stay was pleasant. They might want to reconsider the amenities quality because the soap wasn't that good. However, its not a big deal. The hotel is great and location is a plus. I highly recommend it.
David, 3-night trip

8/10 Very good

Excelente trato
Egberto, 1-night trip

10/10 Exceptional

Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings.
Erik paul, 4-night trip

8/10 Very good

It’s second or third time’s me I stay here, all staff really friendly
Hugo, 4-night trip

10/10 Exceptional

Staycation in Puebla

Planned a staycation in Puebla, wanting to go out and enjoy the downtown for a night. Hotel Diana was the perfect choice for my evening. All of the staff were very friendly and welcoming. The check-in was quick and easy. The location is great for anyone wanting to experience the center of Puebla. It's a beautiful old historic antique building that has been remodeled to a very comfortable almost boutique-like hotel. A lot of the architecture from centuries ago is still used in the building. I would highly recommend staying at this hotel. And I will probably be staying there again myself at some point.
david, 1-night trip

10/10 Exceptional

👌
Israel, 1-night trip

6/10 Good

It was noisy and there was no place to charge devices.
Jayne, 7-night trip