8/10 Very good
We enjoyed this hotel. It was close to Centro, great staff and a comfortable room. It was all we needed for our visit to Puebla!
Beverly
Beverly, 3-night trip
Hotel Diana
Hotel with spa, near Palafoxiana Library
Choose dates to view prices
Near Puebla Cathedral, Hotel Diana offers an inviting getaway with a free daily manager's reception and laundry facilities. Unwind at the onsite spa or enjoy a drink at the bar. With multilingual staff, helpful service is always available.
9.0
Wonderful
Popular amenities
- Spa
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Room service
- Massage/treatment rooms
- Terrace
- 24-hour front desk
- Air conditioning
- Front-desk safe
- Snack bar/deli
- Self-serve laundry
- Multilingual staff
Feel at home (6)
- Children stay free
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Terrace
- Daily housekeeping
Room options
Check availability for these dates
Showing 5 of 5 rooms
Standard Room, 1 Queen Bed
9.0Wonderful
28 reviews
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
- Sleeps 2
- 1 Queen Bed
Executive Room, 1 King Bed
9.0Wonderful
27 reviews
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
- Sleeps 3
- 1 King Bed
Double Room, 2 Queen Beds
9.4Exceptional
17 reviews
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
- Sleeps 4
- 2 Queen Beds
Junior Suite, 1 King Bed
9.2Wonderful
5 reviews
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
- Sleeps 3
- 1 King Bed
Master Suite King
10.0Exceptional
3 reviews
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
- Sleeps 4
- 1 King Bed and 1 Twin Sofa Bed
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About the neighborhood
Av 5 Pte #329, Puebla, PUE, 72000
What's nearby
- Zócalo de Puebla - 7 min walk - 0.6 km
- Puebla Cathedral - 7 min walk - 0.6 km
- Palafoxiana Library - 7 min walk - 0.6 km
- Los Sapos Bazaar - 10 min walk - 0.9 km
- Puebla Convention Center - 15 min walk - 1.3 km
Getting around
- Puebla Intl. Airport (PBC) - 43 min drive
- Puebla–Cholula Tourist Train Terminal - 21 min walk
Restaurants
- Profética - Casa de la Lectura - 3 min walk
- El Gato De Oro - 2 min walk
- Tacos Tony - 3 min walk
- La Mestiza - 3 min walk
- Antojitos Tomy - 2 min walk
About this property
Hotel Diana
You'll be in a fantastic location at Hotel Diana, just a 5-minute walk from Zócalo de Puebla and Palafoxiana Library. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 27 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Children
- One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Free offsite parking within 328 ft
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
- Bar/lounge
- Free daily reception
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
Services
- 24-hour front desk
- Tour/ticket assistance
- Laundry facilities
- Luggage storage
- Multilingual staff
Facilities
- Safe-deposit box at front desk
- Terrace
- Television in common areas
- Full-service spa
- Massage/treatment rooms
- Banquet hall
Accessibility
- Elevator
Room amenities
Be entertained
- 42-inch Smart TV
- Cable TV channels
- Netflix
- Streaming services
Home comfort
- Air conditioning and heating
- Iron/ironing board (on request)
- Window screens
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Local maps
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.
Fees & policies
Optional extras
- Laundry facilities are available for an extra charge of MXN 60.00 per day
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique
Frequently asked questions
Does Hotel Diana offer free cancellation for a full refund?
Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Diana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Diana?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Diana?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
What is there to do at Hotel Diana and nearby?
Hotel Diana has a spa.
Are there restaurants at or near Hotel Diana?
Yes, there's an onsite restaurant.
What's the area around Hotel Diana like?
Hotel Diana is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.
Have a question?
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Hotel Diana Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Location
9.2
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staffRoomLocationBreakfastRestaurantBedBooking10/10 Exceptional
Clean rooms, friendly and helpful staff, SUPER comfy beds.
Axel
Axel, 3-night trip
10/10 Exceptional
Clean room. Excellent location. Free parking
Christian de la
Christian de la, 1-night trip
10/10 Exceptional
All in all excellent.
Robert
Robert, 1-night trip
8/10 Very good
Good location
Maria
Maria, 1-night trip
10/10 Exceptional
I really love the place thank you
Josefina Ortiz
Josefina Ortiz, 9-night trip
10/10 Exceptional
Todo excelente
Raúl
Raúl, 2-night trip
10/10 Exceptional
Super
Lev Ivanushka
Lev Ivanushka, 1-night trip
8/10 Very good
The staff was very helpful. The room was clean but
Joud
Joud, 1-night trip
10/10 Exceptional
Excelente
Perla Estrella Enriquez
Perla Estrella Enriquez, 7-night trip
10/10 Exceptional
Personal amable
Ricardo
Ricardo, 1-night trip
2/10 Poor
Overbooking
Carlos
Carlos, 1-night trip
8/10 Very good
REALLY NEAR THE CITY CENTRE, COMFORTABLE, CLEAN, NOT EXPRENSIVE.
Norma Lourdes
Norma Lourdes, 1-night trip
8/10 Very good
This hotel is nice, everyone nice, luxury style room. Great location. Only problem is that the water for tub is barely warm, so it’s impossible to take a bath, it’s very odd, by the time you fill the bathtub, it’s cold again, which was a let down because I waited all week for that bathtub moment, and they have a coffee maker in the room but provide no coffee for it which is confusing. Other than that, it was okay stay.
antonio
antonio, 1-night trip
10/10 Exceptional
It is in a great location in the center of Puebla
Emily R
Emily R, 1-night trip
8/10 Very good
Mr. Victor, staff member was absolutely helpful, polite and very helpful.
ZORAIDA
ZORAIDA, 1-night trip
10/10 Exceptional
Excelente
Rosaura
Rosaura, 1-night trip
10/10 Exceptional
I will definitely come back.
Marly
Marly, 16-night trip
10/10 Exceptional
Clean room. Staff was very helpful. Restaurant was also great, the room service was neat. There were some nights were it was kinda noisy, but overall the stay was pleasant. They might want to reconsider the amenities quality because the soap wasn't that good. However, its not a big deal. The hotel is great and location is a plus. I highly recommend it.
David
David, 3-night trip
8/10 Very good
Excelente trato
Egberto
Egberto, 1-night trip
10/10 Exceptional
Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings.
Erik paul
Erik paul, 4-night trip
8/10 Very good
It’s second or third time’s me I stay here, all staff really friendly
Hugo
Hugo, 4-night trip
10/10 Exceptional
Staycation in Puebla
Planned a staycation in Puebla, wanting to go out and enjoy the downtown for a night. Hotel Diana was the perfect choice for my evening. All of the staff were very friendly and welcoming. The check-in was quick and easy. The location is great for anyone wanting to experience the center of Puebla. It's a beautiful old historic antique building that has been remodeled to a very comfortable almost boutique-like hotel. A lot of the architecture from centuries ago is still used in the building. I would highly recommend staying at this hotel. And I will probably be staying there again myself at some point.
david
david, 1-night trip
10/10 Exceptional
👌
Israel
Israel, 1-night trip
6/10 Good
It was noisy and there was no place to charge devices.
Jayne
Jayne, 7-night trip
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