Residence Inn By Marriott Dallas Plano/Legacy

Sorry needs to be updated cabinets old pop corn ceiling it didn’t feel like the Residence inn Marriott I will never stay on this hotels just because I will be remembering the nights at Dallas texas I had no choice but to stay I was already charge for the night by the time we arrived there. my husband was having surgery the following morning and I had to drive from Houston. Sorry but won’t book a room for Residence Inn any more😕

Hot Breakfast and light dinner is provided. It’s a big plus.

I had no issue with anything in the room. Though I did not need the kitchen amenities, I did check to see if they were functional and they were. The location was the primary deciding factor for me and it came through. Normally, I stay in properties near the highways which tend to inhibit restful sleep in the absence of a white noise producer. This property was one where that was not needed although I did have to rig the toilet in order to stop it from running every few minutes. This was unfortunate and a problem that most properties should be proactive in finding/solving. Check-in and check-out was a breeze. The front staff was courteous and efficient which I couldn't ask for much more. The one issue that concerned me was being awakened at 3 a.m. by a persistent knocking. I did not answer as I was not expecting anyone nor did I receive any messages from my friends that it was them. I figured that the hotel would have identified themselves in case of an emergency so with the door locked and latched, the person would have had to bust down the door which would have alarmed the other guests if it was a robbery attempt. Further, if that didn't happen, once I would have taken my shot, that would have caused a stir. Luckily, nothing that drastic happened and if that person was trolling for victims, I didn't hear about any commotion the following day and I forgot to ask the hotel about it upon check-out so all's well that ends well.

Mattress for fold out couch was badly soiled(yellow) as was pillow. They were replaced promptly, but were so bad it’s hard to comprehend why they weren’t removed before.

The property was not well maintained. Called the front and asked for extra towels but none came. The closet door fell off the rubber. The tub did not drain well and the blankets were scratchy. I have an army surplus blanket that is softer that what was provided.