Hotel Puerta América

Luxury hotel with 2 restaurants, near Bernabéu Stadium

Choose dates to view prices

Sun, Feb 8
Tue, Feb 10
February 2026
6
March 2026
In the heart of Madrid, Hotel Puerta América offers a vibrant retreat. Enjoy rooftop views, swim in the seasonal outdoor pool, or dance at the nightclub. With two on-site restaurants and a coffee shop/cafe nearby parks and gardens to stroll through.
VIP Access
Excellent

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
$154 nightly
$170 total
Feb 8 - Feb 9
Total with taxes and fees

Why we love this property

Poolside luxury
The seasonal outdoor pool at this luxury hotel becomes an oasis of fun with its poolside bar. Perfect for refreshing dips and cool cocktails.
Rooftop oasis
Stunning views await at this luxury boutique hotel. A garden paradise and rooftop terrace offer tranquil spaces for guests to unwind and soak in the scene.
Flavorful dining options
Culinary explorers find 2 restaurants, a cafe, and 2 bars at this hotel. Mornings begin with a delicious buffet breakfast.

Room options

Showing 9 of 9 rooms
Executive lounge
Junior Suite | In-room safe, desk, blackout drapes, soundproofing
Junior Suite | Living room
Junior Suite | Living room

Junior Suite

Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
Executive lounge
Executive Suite | City view
Executive Suite | In-room safe, desk, blackout drapes, soundproofing
Executive Suite | In-room safe, desk, blackout drapes, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 645 sq ft
  • Sleeps 3
  • 1 Double Bed
Zaha Hadid Space Club | Bathroom | Free toiletries, hair dryer, towels
In-room safe, desk, blackout drapes, soundproofing
Zaha Hadid Space Club | In-room safe, desk, blackout drapes, soundproofing
Zaha Hadid Space Club | In-room safe, desk, blackout drapes, soundproofing

Zaha Hadid Space Club

Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Deep soaking bathtub
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed
Bathroom | Free toiletries, hair dryer, towels
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2
Interior
Lobby
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 2
Interior
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
Interior

Executive Suite

  • Sleeps 2
Spa
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Zaha Hadid Space Club

  • Sleeps 2
Deluxe Room | City view
Deluxe Room | In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Queen Suite-Non-Smoking

  • Sleeps 2

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About the neighborhood

Map
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002

What's nearby

  • Torres Blancas - 3 min walk - 0.3 km
  • Plaza de Toros de Las Ventas - 15 min walk - 1.3 km
  • Calle de Alcalá - 18 min walk - 1.5 km
  • Paseo de la Castellana - 19 min walk - 1.6 km
  • Movistar Arena - 3 min drive - 2.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
  • Nuevos Ministerios Station - 5 min drive
  • Madrid Recoletos Station - 6 min drive
  • Madrid (XTI-Chamartin Train Station) - 7 min drive
  • Cartagena Station - 3 min walk
  • Prosperidad Station - 9 min walk
  • Avenida de America Station - 10 min walk

Restaurants

  • ‪Skynight - ‬1 min walk
  • ‪La Taberna del Cardenal - ‬4 min walk
  • ‪la chalana - ‬4 min walk
  • ‪Reblochón - ‬4 min walk
  • ‪Santito Madrid - ‬8 min walk

About this property

Hotel Puerta América

Hotel Puerta América features a rooftop terrace and puts you just a 5-minute drive from Bernabéu Stadium and Movistar Arena. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at The Observatory, which serves dinner and is one of 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Cartagena Station is 3 minutes and Prosperidad Station is 9 minutes.

At a glance

Hotel size

    • 315 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (EUR 30.00 per day)
    • Onsite extended parking (EUR 30.00 per night)

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

Working away

  • Business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping (surcharge)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Observatory - This fine-dining restaurant serves dinner only. Reservations are required.
Karrara Terrace - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Lobby Bistro - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 12.50 for children
  • Housekeeping is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to June 15:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night

Parking

  • Self parking costs EUR 30.00 per day
  • Extended parking costs EUR 30.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 8:00 PM
  • The seasonal pool is open from June 23 to September 15
  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Silken Puerta
Hotel Silken Puerta America
Puerta America
Silken Puerta
Silken Puerta America
Silken Puerta America Madrid
Hotel Silken Puerta America Madrid
Hotel Puerta America Madrid
Puerta America Madrid
Hotel Puerta América Madrid
Puerta América Madrid
Puerta América
Hotel Puerta America
Silken Puerta America Hotel Madrid
Silken Puerta America Hotel
Hotel Puerta América
Hotel Puerta América Hotel
Hotel Puerta América Madrid
Hotel Puerta América Hotel Madrid

Frequently asked questions

Does Hotel Puerta América offer free cancellation for a full refund?

Yes, Hotel Puerta América does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerta América?

Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 8:00 PM.

Are pets allowed at Hotel Puerta América?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerta América?

Yes. Self parking costs EUR 30.00 per day. Extended parking costs EUR 30.00 per night.

What are the check-in and check-out times at Hotel Puerta América?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Hotel Puerta América?

No, this hotel doesn't have a casino, but Casino Gran Via (7-min drive) is nearby.

What is there to do at Hotel Puerta América and nearby?

Hotel Puerta América has 2 bars and a seasonal outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Puerta América?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Puerta América like?

Hotel Puerta América is a short 3-minute walk from Cartagena Station and 18 minutes' walk from San Camilo Hospital Quirón.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Puerta América Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, with many reviewers praising its quality, variety, and delicious options. (11 reviews)
  • The property is conveniently located near the airport, with a 15-minute trip and easy public transport connections. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomBreakfastDesignBedService staffFoodWaterBathroomRefrigeratorView

8/10 Very good

Nice location, i would stay here again
Ferney, 4-night trip

10/10 Exceptional

Very helpful staff and beautiful interior design. A unique stay in Madrid.
Gregory, 4-night trip

10/10 Exceptional

Everything was perfect the rooms was so beautiful
Trutz, 2-night trip

10/10 Exceptional

The hotel and location was perfect! Very clean room!
Hilda, 2-night trip

10/10 Exceptional

Good
Neil, 1-night trip

10/10 Exceptional

Fantastic hotel, brilliant location, welcoming staff, amazing facilities and a great pool area!
Alastair, 3-night trip

10/10 Exceptional

Very unique designing hotel with easy access to the city center by public transport. Staff was very helpful and breakfast was excellent.
Cristina, 5-night trip

10/10 Exceptional

Staff was kind & helpful. Rooms were always kept clean & they would replace our towels, bed sheets, etc! Also it is very close to the metro station which is super convenient when exploring Madrid!
Josselyn, 3-night trip

8/10 Very good

Great location, great staff. Food could have been better and gym equipment basic
keith, 2-night trip

8/10 Very good

Nice design hotel
Petteri, 1-night trip

6/10 Good

I was expecting more for a 5stars hotel
Luiz Fernando, 2-night trip

10/10 Exceptional

Great customer service, friendly staff, good amenities
Maria Alexandra, 2-night trip

10/10 Exceptional

A really unique hotel with designer rooms and ver friendly and helpful reception staff. A really comfy bed, great shower and very quiet.
Eileen, 1-night trip

4/10 Fair

The hotel has had its day

Hotel is in poor condition
Oliver, 3-night trip

10/10 Exceptional

Beautiful hotel
Rose, 1-night trip

8/10 Very good

Nice hotel with quirky rooms! Parking is expensive but secure. Close to metro station so easy to get into the city.
Neil, 1-night trip

8/10 Very good

Had a lovely stay
Lynsey, 2-night trip

10/10 Exceptional

Everything was great. I Will choose it again if I decide to come back. Highly recommend!
Ahmed Hussein, 2-night trip

10/10 Exceptional

Good location, nice and unique property
Andrea M., 2-night trip

10/10 Exceptional

Great hotel and great reception/ concierge service. But restaurant staff can be bit friendly and helpful. They are quite arrogant and unfriendly to non Spanish speakers.
Geethani, 3-night trip

8/10 Very good

Stayed here a few times now. Be careful on room choice, as some are a little "out there" but overall a great hotel, with great staff
keith, 2-night trip

8/10 Very good

Very friendly staff at the reception
Adrianna, 2-night trip

10/10 Exceptional

Great Property!!!!!
Josue, 3-night trip

10/10 Exceptional

The hotel is situated in a residential neighborhood with a Metro stop just 2 blocks away so it was very easy to get around. The staff is very professional and the rooms were well appointed.
David, 2-night trip

10/10 Exceptional

Everything about this hotel good nice and clean.
Octavio, 3-night trip