Barceló Torre de Madrid

..and that's saying a lot since I travel monthly all around the world. The location is perfect, literally just in front of the metro station and also walking distance to many tourist attractions. The staff were all really helpful and friendly and accommodated all our needs. And most importantly their breakfast buffet was so amazing that I looked forward to waking up early every morning. Definitely recommend this hotel!

We arrived on Christmas eve and got chance to have a celebrate dinner . The dinner spent a lot of money but the food was really awful . even we have nice view to watch city lights . We decide to not have breakfast and all meals in hotel any more while we were stay in the hotel .

Eveything was perfect: Room, shower, staff, breakfast. We ate dinner at the hotel restaurant and it was very very good also. Location was also good - central and there is a metro station just outside the hotel.

5 stars all around! Hands down, the best hotel I’ve ever stayed in and I’ve been to A LOT of hotels! The staff is amazing, decor is beautiful, food is excellent. The location is great as well! Absolute perfection!

The hotel wasps nice! Our room was big with a beautiful view of the city. It was easy to get to. It’s right next to a metro stop. The shower was nice. I’d definitely stay there again.

Although the location was not as central as I had hoped, it was adequate. The room was large (superior), bed was comfortable, and the shower was probably one of the best we have had in Europe. However, I really did not like that the bathroom itself had no door, and to add insult to injury, the room for the toilet was a glass 'swinging' door. This set up meant little privacy, as every noise and 'action' echoed and was amplified throughout the entire room! In a hotel that is supposedly 5 star, this design is very ill-conceived. I can't imagine if I were traveling with someone else other than my husband! The staff was pleasant although we were not told we could have gotten a packed breakfast for our early departure after we mentioned we asked about getting coffee in our room. They do provide coffee and pastries in the lobby.

Lovely spot and great people

Being a five star; expected more; needs upgrade. More of a four versus five star. Location ok, but not in the heart of historical region, which is important when on vacation and rated a five star hotel.