Barceló Torre de Madrid

5 stars all around! Hands down, the best hotel I’ve ever stayed in and I’ve been to A LOT of hotels! The staff is amazing, decor is beautiful, food is excellent. The location is great as well! Absolute perfection!

The hotel wasps nice! Our room was big with a beautiful view of the city. It was easy to get to. It’s right next to a metro stop. The shower was nice. I’d definitely stay there again.

Although the location was not as central as I had hoped, it was adequate. The room was large (superior), bed was comfortable, and the shower was probably one of the best we have had in Europe. However, I really did not like that the bathroom itself had no door, and to add insult to injury, the room for the toilet was a glass 'swinging' door. This set up meant little privacy, as every noise and 'action' echoed and was amplified throughout the entire room! In a hotel that is supposedly 5 star, this design is very ill-conceived. I can't imagine if I were traveling with someone else other than my husband! The staff was pleasant although we were not told we could have gotten a packed breakfast for our early departure after we mentioned we asked about getting coffee in our room. They do provide coffee and pastries in the lobby.

Lovely spot and great people

Being a five star; expected more; needs upgrade. More of a four versus five star. Location ok, but not in the heart of historical region, which is important when on vacation and rated a five star hotel.