Let's start by saying that I was not impressed with the outside of the resort. Much work needs to be done there. It's dirty, landscaping should be a must. Also, the fact that we had to wait outside in line for more than 90 minutes to check in was crazy. Our room was supposed to be ready @ 3 p.m. yet they gave us the key @ 4:30 p.m., they did let us use the facility while the room was being cleaned but that does not make up for the 2 hours wait.
The property inside was great. The rooms are ok, not impressive, and definitely need upgrades on the furniture, wall decor, and paint. The Balconies are very small and rusted, my room looked like it had not been painted in years. The fact that there are fridge and water is not provided at all times could be improved, especially for those coming from other countries. It's supposed to be an all-inclusive resort. It was not nice to have to make breakfast, lunch, and dinner reservations every day. We missed a couple of meals because of it. There should be one main dinning place where food is served 24 - 7. I've been to many all-inclusive resorts in other countries and that part they have also overseeded expectations. Also, the food was not good. The workers were all very nice.