We booked a twin room 6 months before arrival; got a confirmation but when we arrived a room with a double bed was prepared for us. The lady did not speak one word of English and some younger girl came to explain us everything. They were fully aware of the fact that we had booked a room with 2 separate beds! They said we had to sleep in the double room this night and they would give us a twin room tomorrow. We did not agree with this, as we booked 6 months in advance and had received multiple confirmations for the separate beds. We told the young lady to find a solution for the mistake that they had made. She said that the boss ‘is always like that’. Clearly somebody else also booked a twin room and 'the boss' decided to move us to the double room and give us the twin room when the other people checked out next day, hoping we would not care. Ultimately an uncomfortable folding bed was placed in the room for my daughter. We stayed in this room for 4 nights as we didn’t want to pack and unpack again next day to change rooms.
The bathroom was very primitive: one tap for both the sink and the shower tube. The shower was just a showerhead next to the toilet, no curtains, no drainage. There was an air conditioning system, but no cold air came out of the system. As the rooms are under the roof it remained around 30° C the whole night. If you appreciate reliable reservations and decent working air conditioning, do not choose this hostel.