Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Josefa Ortiz de Domínguez Auditorium - 18 min walk - 1.6 km
Corregidora Stadium - 4 min drive - 3.7 km
Getting around
Queretaro Intl. Airport (QRO) - 36 min drive
Restaurants
Taquería el Torito - 1 min walk
Los Bisquets de Obregon Queretaro - 5 min walk
La charamusca - 1 min walk
Tortas Filos 736373 - 1 min walk
Tortas Filos - 4 min walk
About this property
HI Hotel Impala
HI Hotel Impala features a rooftop terrace and puts you just a 5-minute drive from Aqueduct of Santiago de Querétaro and Corregidora Stadium. Guests can visit the fitness center for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.
Languages
English, Spanish
At a glance
Hotel size
112 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business center
3 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Mosquito nets
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Raised toilet seat
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Ceiling fan
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Mesón Alameda - This family restaurant serves breakfast and dinner.
Sky Garden - Onsite rooftop bar. Open select days.
Cafe con Verde - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pets are allowed for an extra charge of MXN 200 per pet, per night
Parking
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro
Frequently asked questions
Does HI Hotel Impala offer free cancellation for a full refund?
Yes, HI Hotel Impala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Hotel Impala?
Yes, cats and dogs are welcome. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
Is parking offered on site at HI Hotel Impala?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at HI Hotel Impala?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at HI Hotel Impala and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near HI Hotel Impala?
Yes, there's an onsite restaurant, Mesón Alameda.
What's the area around HI Hotel Impala like?
HI Hotel Impala is in Downtown Querétaro, a short 15-minute walk from Aqueduct of Santiago de Querétaro and 5 minutes' walk from Alameda Hidalgo Park.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
Oct 16, 2024
Too noise you can’t sleep well in a very comfortable bed
Dora
Dora, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
David
David, 2-night trip
Verified Expedia guest review
2/10 Poor
Jul 10, 2024
Emmanuel
Emmanuel, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 26, 2024
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Bryan Daniel
Bryan Daniel, 1-night trip
Verified Expedia guest review
2/10 Poor
May 19, 2024
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Pierre
Pierre, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
May 16, 2024
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2024
Great location and very comfy bed. The room is nicely decorated.
It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Brian
Brian, 1-night trip
Verified Expedia guest review
6/10 Good
May 6, 2024
XIMENA
XIMENA, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2024
Nice
Carlos
Carlos, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 14, 2024
Me gusto que podia llegar a muchos sitios caminando
Guillermo
Guillermo, 2-night trip
Verified Expedia guest review
6/10 Good
Apr 13, 2024
Noisy
J Froylan
J Froylan, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 9, 2024
Not bad, great parking, great location.
Fair price. Safe part of town very close to the center.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 13, 2024
Good Budget Option
This hotel is a good option for the price. The room was clean and everything worked, no frills but secure with a comfortable bed. There is also loads of shopping in the area and centro is a quick walk away. The desk woman in the morning is very cute, so that’s a plus.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 26, 2023
Location is awesome. Cleanliness is poor.
JESUS ANTONIO ROCHA
JESUS ANTONIO ROCHA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2023
JESUS
JESUS, 6-night business trip
Verified Hotels.com guest review
6/10 Good
Jul 15, 2023
Parking garage is narrow, could not fit our expedition, had to do street parking. AC Window units not functional. Prostitution nearby.
Ambar
Ambar, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2023
Everything is excellent.
Daniel
Daniel, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 23, 2023
Nice hotel with a noisy rooftop patio. Be sure to request a quiet room.
Comfy bed and nice bathroom made this a decent one night stay
Brian
Brian, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2023
gabriel
gabriel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2023
Great ando friendly
Oscar
Verified Expedia guest review
6/10 Good
Dec 17, 2021
Great location, nice room and nice property. Lots of points of interest within a few minutes walk.
The problem is the noise… the street noise is just about tolerable but the music from the Terraza (rooftop cafe) was ridiculously loud. I had planned to eat there with friends but we went elsewhere because it was so LOUD. The hotel has about 5 floors, I was on the second floor and the music could be heard from my room and was intolerable.
As much as I liked the hotel, I won’t stay here again on a weekend and do not recommend it
Brian
Brian, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Oct 13, 2021
recepcionista por telefono pesimo servicio
todo estuvo muy bien, excepto al checar al hotel directamente!!! el 12 de octubre a las 9:00 pm! la senorita que contesto,; muy mal y grosera; nos dijo que ya no tenia cuartos, preguntamos tres veces que si tenia donde guardar el automovil!! y hasta la cuarta nos dino que si!! le dijimos que en la aplicacion devia que si habia cuartos!! pella dijo no es cierto no hay cuartos hasta manana!!! esa es mi queja!! reservamos por la aplicacion y mo hubo problema
Andres
Andres, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Jul 7, 2021
Isabel
Isabel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Feb 12, 2020
Verified traveler
1-night trip
Verified Orbitz guest review
8/10 Very Good
Feb 20, 2018
Buena relacion precio beneficio
Centrico, muy buen servicio, muy recomendable, las installaciones son un poco viejas pero son muy funcionales, la comida muy buena.