The complex had everything we needed. Spacious and clean apartment with an amazing view over Funchal and the sea, with a nice size balcony and outdoors seating. The downside was the road in-between the accommodation and the facilities. It was quiet late at night although the traffic in the morning with all the tourist vehicles coming up the hill was rather noisy. We live in a village, so noticed it. It was quiet by the pool side though.
It has a restaurant and pool bar that does snacks at reasonable prices. There are two pools and sometimes I had the pool to myself to do laps. My highlight.
Communication was excellent. Lots of information on what to do, and just ask if you don't know. The complex organises event nights, excursions, transportation, anything you need.
It is on the highest point and away from Funchal, so if you want to be away from the capital which we found too built up, this is a great place. We were surprised how built up the south of the island is. Sometimes though, being high up, it attracts the clouds and cooler than being on the lower level of Funchal. Not much there without transport. You can get a local bus to Funchal and Lagos and a few other places. Or a shuttle bus from the complex, or a taxi. The complex organise with a few restaurants a shuttle bus to and from, which was perfect.
A perfect place to relax and do some excursion and/or walks.
I would recommend it for value.