2/10 – Matig
28 augustus 2024
I go on holiday 5 times per year. This by far worst experience I ever had. The owner is only objective is money and giving a good experience to his customers.
- Old & outdated shower, tap and showhead. Very rusty
- Insects in the bed and all over the floor. The owner didn’t want to give us a new room although there were a lot of rooms available. He didn’t want to clean the room again for other people. His solution was to spray poison all over the bed and floor while we are stayin in this room.
- You have to use your towels for 3 days. If you want fresh towels before these 3 days. You would need to pay EXTRA 2 euro per towel. As a reason is given that is better for the environment
- The doors are very bad. Doesn’t stop any noise. You hear all the people that are in the hallway as if they are in your room.
After we didn’t get a new room because of the insects in our bed. We decided to leave the room 3 night early. We ended up loosing 400 euro because the owner didn’t want to cancel our reservation. But we felt this was the right decision. Expedia also tried to contact the owner to cancel our reservation but the owner was only after the money. We received a voucher of 87 euro from Expedia to compensate for this.
Silvio
Silvio, romantische reis van 5 nachten
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