Sheraton Grand Taipei Hotel

The staff is extremely proficient and professional each time I visit. The price is a bit higher than other comparable hotels, but the location is excellent with a metro station just outside the main door.

Nice hotel for a business trip

I stayed in this hotel for one night for a transfer at Taipei airport recently. After one night, I realized that I got bitted by bed bugs in my arms and leg. I do not know the exact bugs. But it is a really bad experience. The sanity and health condition of this hotel is really a big issue. As a result, I do not recommend this hotel.

Clean and neat room, very comfortable bed. Excellent location next to metro. Friendly and very efficient staffs.

Sheraton Grand Taipei, is well located in the Central part of Taipei. The room is clean and comfortable, the staff is professional, kind and welcoming. The only complaint I have would be that the Executive Club Lounge needs be better and to extend it hours. Breakfast has limited choices and the food was not very good. Although they had a chef for a omelette station I found other club lounges in other hotels to be superior. Snack and Night times are barely 1 hour. By the time I arrived 8:01 I was told that refreshments were already taken away that the time ended at 8:00. Which means they start taking things away prior to 8pm as it would be impossible to take everything away in 1 minute. If I stayed again I would avoid paying extra for Club Lounge, as there is much better offerings nearby from local vendors.

If you travel for business and expect business meetings at the hotel, be aware. Sheraton is now owned by Marriott which has changed the policy for the business club or executive lounge - only for Platinum members. I am no longer a Platinum member under the new rule. I was told I could not have access through buying a more expensive room. In the following week, I had to meet in the coffee shop which was crowded and noisy. The business center closed at 5pm or 530pm. Decided to move to Howard Plaza for a suite and club access.

I chose this hotel for its brand and location. Everything was perfect except the location, which I chose because it was stated near Taipei Station. It is not near. One needs to walk about 10-15 minutes in the open to reach Taipei Station, rain or shine. But everything else is perfect, as I said!

Good front desk staff who ensure we get double beds and room near by

First night was awful. They had power outage so no power at night. Was told at check in. It was supposed to be just a power outage but it turns out that lights on and off crazy, air conditioner on and off crazy (noisy). Could not sleep at all. During time they didn’t take garbage out a couple of times, too.

Close to MRT, good food around