Exceptional Stay 10 out of 10 (thanks to the staff members)
I recently had the pleasure of staying at the DoubleTree by Hilton in Makkah, and I must say that my experience exceeded all expectations. I booked one room for my friend who is blind for 2 nights (her rating: 10/10 very accessible!) and another room for myself and my dad for 4 nights.
From the moment we arrived, we were greeted with warm hospitality and a seamless check-in process. The hotel itself is stunning. The rooms were spacious, well-appointed, and impeccably clean. We had a room with (partial) haram view. Comfortable beds and the amenities provided were top-notch.
One aspect that truly stood out was the exceptional service provided by the staff, especially manager Hosny. They were attentive, friendly, and always ready to assist with any request. Whether it was arranging transportation or (in my case) helping me finding my dad and doing everything possible. I am incredibly thankful for every single staff member.
The breakfast buffet at the hotel was also impressive, they offered a wide variety of delicious dishes. The location of the hotel was ideal. It was a 5-10 minutes walk but due to the hot weather it was convenient to have shuttle services available, making it effortless to reach the Grand Mosque.
Overall, our stay was nothing short of exceptional. The combination of outstanding service, luxurious accommodation and convenient location made it a truly memorable! Highly recommended!