8/10 Very Good
Feb 12, 2020
This is a very nice property. A few things need to be maintained and checked. The humidifiers were quite gross upon removal of the tanks to refill. I own a humidifier, they require cleaning. I lightly cleaned them myself with warm water, but didn’t want to use our only abrasive sponge. The onsen right sliding door was left slightly open, I pushed it shut on our 2nd day only to realize on our 3rd day that it made the problem worse on the left door. I had to fully open the left door and use the broom to get the ice out of the bottom sill so the door would fully shut. This was not a fun or easy task in the cold air. Additionally, although some English is on the Washer/Dryer and we tried using google translate, we had a lot of difficulty in settings; and could not get the “dryer” to unlock without letting it sit off for about 10 minutes leaving clothes wrinkled.
Verified traveler
5-night family trip
Verified Expedia guest review
