For sure the Valencia Palace hotel applies to all the standards and regulations that belong to a 5* hotel. The differences are in the details and the experience Those are the things that make a difference between a poor, moderate, good or excellent stay and hotel experience and rating. It is advisable to take a room with a view of the park, as there are many rooms that only look out onto buildings (depressing views) in an interior courtyard. Our room showed some wear and tear. Dust bunnies behind the curtains, a layer of dust on the window frame, a few holes in the curtain, dusty windows and corners of the tables and bedside tables show damage. All somehow acceptable (we just wiped the dust off ourselves) but not what you expect of a 5* hotel. The bathroom is equipped with all the amenities as you would expect from a 5* hotel. However, here again many signs of wear and tear. (broken tile on the floor). It is recommended to plan and carry out maintenance properly. The rooftop pool is small and has some sunbeds and chairs to sit/lie on. Towels are provided. It should be noted that the water of the pool was very cloudy. I think because there is not enough filtering. The breakfast restaurant was located in the basement of the hotel. As far away as possible and as unattractively decorated as possible. Enough food and choices, however I’ve seen better quality, and more attention paid to the display of the food. This hotel can certainly improve, and they should strive for that.