Novotel Lombok Resort and Villas

We really enjoyed our stay at the novotel. The facilities were good and the staff were friendly and helpful. The resort was right on the beach front and a 5 minute drive to Kuta beach. The buffet breakfast was great.

great place

The facilities are clean and well maintained. There is wifi over the entire facility. It even reaches to the beach. The staff is very accommodating and was ready to help meet any needs we had. The beds were comfortable, although the pillows were a bit too fluffy. They offer motorcycle rentals and snorkling, both of which I would recommend. The breakfast buffet has something for everyone and is good quality. The restaurant for lunch and dinner has a good variety of asian and western cuisines and the chef is willing to change or make something specific that the guests request. We were celebrating our anniversary and the hotel gave us a celebratory cake to our room. This place is very family friendly and offers different activities for kids. The beach is private, quiet and peaceful. They offer cabanas for you to relax in which is a nice getaway from the sun and has a spectacular view. The location of the hotel is very far from anything else around and a motorcycle or hired driver is necessary for exploring other areas on the island. In fact, I would recommend doing this as the entire island is very beautiful.

I had a great 1 night stay at the Novotel Lombok. The location is great, only 30min from the airport and near many beautiful beach spots. The staff was also very friendly and assisted me in renting a scooter. I appreciated how easy everything was as I only had 48 hours to enjoy Lombok!

Beautiful beach and area. Staff were great. Villa was a little old and dated but clean and cozy. We came not sure what to expect and have left so very happy and relaxed. Sorry to leave in fact. One small point was the annoying beach sellers that at times were too persistent. Only on the last day did the hotel have a security guy which stopped it all. Anyway was one small issue but overall we were very happy and contented

We enjoyed our stay in the Novotel. The staff is very friendly and helpful, the place has a very nice atmosphere and is very suitable for families with children. The layout of the area bordering the beach is set-up such that children will easily make contact and you have good overview as a parent. Our son had plenty of friends to play with. Breakfast is very extensive with a wide range of choices. We didn’t notice in any way that (north) Lombok was hit by a severe earthquake. The roads on the island are very good, and with little traffic transport is convenient. From the Novotel it is easy to make tours to any location, we made a nice snorkeling trip. We expect we will return here another time!

Wonderful experience. Food was awesome.loved the play area for the kids.amazing experience. especially touched by the hospitality of the general manager who personally met us and took feedback.

This hotel has the most lovely location with a gorgeous private beach. The service is wonderful, although the property is a little run down, and the food is not fabulous. Still, a lovely base for exploring the beautiful south of Lombok

We had a wonderful 8 days holiday in this amazing resort. The service by all staff was first class. They all smiled and did whatever they could to make our holiday perfect. Nothing was too much trouble for them. Not being a very good sleeper we were moved and upgraded to a quieter room after the first night. Rooms are spacious and comfortable with beautifully clean bathrooms. The choice of food at the breakfast bar was fabulous catering for all tastes. The manager was always visible and available and checking to see if he could do anything for us. The beach areas were kept spotlessly clean with plenty of seating areas and sunbeds. Swimming pools were clean and in keeping with the character of the resort. Activities on site and visits around Lombok were well planned and could be arranged on an individual basis. We were treated as 'special' guests at all times. When it was sadly time to leave the kitchen staff made up lunch boxes exactly to our requests - plus a little bit more. Laundry service was excellent. We really felt as if we had made friends, particularly with the staff in reception and the 'beach boys'. We had an amazing time and cannot wait to return. Thanks to everyone for making our stay perfect. It was a real team effort.

After cleaning there were no towel, when it was raining at the breakfast time, no umbrella, housephone defect, very difficult to get seat for breakfast. Dissapointed