When we arrived, everything was just as we thought. We went to our room, which was rather quiet, clean and comfortable. Everything you need was there. No problems anyhow.
At the back of the hotel, you will find a garden with a pool. This garden is really nice for relaxing, swimming or enjoying your evenings. The garden/pool was clean. In the evening, we ate in the restaurant, which was rather disappointing. The food is quite expensive and not really good. We didn't get ill, even though it is expensive for what you'll get.
The staff is okay, not admirably helpfull.
In the morning we had breakfast, which is about 55 DHM (they told us "5,5", what they were telling were euros). The breakfast has enough to offer and was well arranged, so we would take it again.
Ergo: nice hotel in order to visit Fez with some extras such as a swimming pool. Not special, but steady and clean.