Paradise Bay Resort

mooi hotel voor die prijs mooi uitzicht over zee . netjes goed ontbijt voor een redeijke prijs goed te eten . wifi was minder en en niet gratis.

Ver weg van winkels, restaurants. Verouderde kamers

Stayed here for one night on all inclusive. Bathroom was not clean, there was still residue of dirt of the guests before us, bar was not filled as stated, but after complaining.... complaints were dealt with. Felt sorry for the cleaner who had to clean after another cleaner did not do her job well. Bar was taken care of as well immediately. All inclusive meant ordering drinks and signing for each order everytime plus breakfast, lunch and dinner. Felt uncomfortable that with every order one had to sign. As for snacks only sandwiches were available and as with the drinks one has to sign for what he/she takes. Food in general was great. Unfortunately no a/c in the room, did not sleep at all and 3 complaints for just one night was too much! In my opinion rooms should always be checked before checking in guests. Our 1 night stay was a nightmare. Cannot complain about the friendly staff, their attitude, their concern about our complaints. Hope this review helps to improve the quality of the service in a way or another.

Good value with breakfast and dinner buffets. Good pools. Main issue was that air conditioning in room was ineffective, it got very, very hot at night.

Strengths: - Efficient check-in - Refurbished reception area - Private beach was nice and not crowded despite the peak season Weaknesses: - Had requested a double room, was given a twin as the hotel was ‘full’ - Cleaner woke us up before 8am on check out, did not even knock but just barged in and asked what time we are leaving. Despite us telling her we are leaving at 11am she still came back twice to check if we left before 10am! - Air conditioning was a joke... set it to 16c but there was barely any difference in temperature - despite being quite large, the room decor desperately needs updating, especially the stained curtains and dirty walls. - breakfast was meant to be open till 10:30am, we went down at 10am to find that almost everything had been closed off and the remaining scraps of food were of a really poor quality.