The reason for the five star review was the staff, who are excellent, special shout out to Govind and the Bengali F&B team...very helpful and concerned that our time was perfect. There were a few glitches with the room, but what I liked was that when we requested things fixed, it happened immediately or very quickly. Food was good, bar was great fun and welcoming, room and bathroom were fine and most importantly the bed was comfortable/good quality mattress. If you're looking for a place near the airport....look no further! Also check out the nearby Elgin Cafe....set in a mature garden, best ambience and service... wonderful place