From the spectacular view from our balcony, to the excellent staff, I would rate this high. It was my birthday, and when they made a restaurant reservation for us they had a beautiful birthday cake delivered to the table. This lovely family owned hotel shows great pride of ownership. Fresh warm sweet rolls delivered to your room each morning. We traveled by car, parked it, and for our 3 night stay we took their free shuttle bus, that runs every 20 minutes and takes you down to the center of Sorrento, and brings you back. Would stay there again in a heartbeat.