Leisure Inn Penny Royal Hotel & Apartments

Lovely room. Lots of space. Really helpful staff. The room was a bit cold even with the small heater. But the extra blankets were helpful. Easy walk to the PENNY Royal adventure park.

The apartment was very comfortable and the kitchen was great. The location was great as it was right next to Cataract Gorge but still within walking distance to the cbd. There was some noise from the restaurant on Friday night but overall we enjoyed the stay

Disappointed with the access to our room (there are NO RAMPS or Disability access) and carrying 2 large heavy bags wasnt easy to get to the room. What happens if someone fell over going up or down these steps - how on earth would ambulance get up and down if it was a serious illness or accident. This needs to be addressed urgently in my eyes. Our room was lovely & clean but the noise factor wasnt the best. I heard just about everything the room above us was doing and thought they they would come through the ceiling. Car parking I wasnt impressed as we only had selected times we could stay in the car park due to the Leisure centre being opened. Could be more considerate about how long we can stay in our car park Access into the bathroom - I dont know how many times I bumped into the towel rail and came away with so many bruises to my arms. Shower was lovely and hot but the water which came out of the shower ran down towards the toilet therefore creating a dangerous slip hazard. We didnt think much of the mattress - even if it was only a 2 night stay we came away with a few bad nights of sleep compared to our bed in the St Ives Apartments in Sandy Bay.

Very comfortable clean room close to the city centre and Cataract Gorge.

The room was cold and took us a while to work out the settings on the heater. The room it's self was lovely