Cambridge Beaches Resort & Spa

I definitely recommend Cambridge Beaches, but there are some areas they could improve upon. Highs: staff range from good to really great. Beaches and pool outdoor areas are beautiful and very inviting. Tamarisk restaurant is exceptional; Food ranged from good to excellent; service was exceptional. Our cottage (Symons) was pleasant, with nice furniture and bed. The bathroom is outstanding. The outdoor patio is very nice with amazing views and top-notch outdoor furniture. Housekeeping made up the room in the afternoon and touched it up again before bedtime. Opportunities For Improvements The following are minor complaints but addressing them would further elevate this already-nice property. We arrived at 1400h, 1h before check in time (1500). The room wasn’t ready until a couple of minutes after 1500. Not a big deal but it was the first time ever that a room (at a nice hotel) wasn’t ready. Cottage 220 could use some maintenance. The front door had a broken pane of glass when we arrived and still broken when we left. Windows are difficult to operate and screens were either missing, non-functioning or badly torn. The sliding door leaks rain (granted, it was quite a bad storm). The very comfortable bed was piled high with decorative cushions and logs that you had to remove every day, sometimes twice. The pillows are crazy-thick; look great, horrible for your neck. Overall, I’d definitely return and will recommend to friends.

Our stay was only overnight but it was perfect in every way. Reception was so easy; she was friendly and informal so the process was quick and informative. We don’t like big, multi story hotels, so we were very pleased with our comfy little cottage. Dinner was outstanding, with helpful service and delicious food. We would certainly recommend Cambridge Beach to our friends and family.

Our stay here was awesome. The place is great, friendly staff, good restaurants and bars on premises. 4 private beaches and an infinity pool was a huge plus as well. Rooms were very spacious and we were upgraded to the ocean view rooms. The staff was very quick to clean the room and replace beach towels twice a day.

Overall this was a good stay, room was spacious and had an amazing view. Customer service is inconsistent, check in service and first arrival porter was amazing and so welcoming, but don’t expect anything after that first engagement with the property. Breakfast is pretty poor, organization of taxis is poor also with everyone standing around waiting on taxis not knowing which taxi is for who. Also - don’t go to woodys, we were recommended by the hotel to go, and the bar lady was so rude, my husband was like ‘hi, could I have XXX and XX...’ and she wouldn’t serve him till he repeated her words back to her ‘hello, good afternoon’ she kept saying it back to him, talking over him till he greeted her the way she asked. Do rent a scooter - it made our trip, don’t eat at the hotel, don’t eat at the Frog & Onion, don’t go to woodys. BUT DO go to Henry VIII for dinner, DO go to Hamilton and DO go to Flanagan’s. Not sure if we would stay here again.

Great resort and good value.