No heating in the room - I informed the desk 3 times, and finally, upon my departure, the gentleman behind the desk asked dutifully how my stay was, and when I told them there was no heating or communication from their team regarding the issue, there was a blank stare in return. Team made no effort to change rooms, or compensate me in any way, despite my colleagues insisting I demand a new room or a free room.
The bed had a tilt to it and my night was really not good, (sloped, and cold), and the sheets were torn (at my feet, not a big worry, but...)
There were air fresheners, in the dining room, above the tables to boot, which then coated me in a lovely scent, along with my food. The same was outside on the small deck, the smell was overwhelming. Also, in the middle of my meal the waitress asked me to close my invoice as she was clocking out for the day. A suggestion - do it first, before I eat, or after I eat, but not when I have a fork in my hand!
Also *not* clear to me that this is a 'halaal' hotel. I have no problem with it, but clearly my search for a cold beer after a long day was limited to soda and the like. Should be made much more clear on the website...
Staff was nice - they certainly felt like they were not really empowered to make a decision, (move my room for example).
Sadly, I can't recommend the hotel.. not on the basis of my interactions with the front-desk staff about my room, my poor bed, and no heating (temps were 7-9c at night)