We had a lovely stay at the Dublin Citi hotel. When we booked the hotel, we honestly really booked it for the location (it's perfect, it's in the middle of the centre) and didn't book it for the photos of the room, they didn't appeal to us that much. We got there an hour before check-in time, and that wasn't a problem at all. They checked if our room was done yet, and we were lucky because it was. Other people could leave their luggage at the countre, but could nog check in yet because their room wasn't done yet.
The room was absolutely amazing, nice and clean. It looked way better than the pictures. We left the 'please do not disturb' sign up during our stay, because our room was one total mess. We didn't mind, but we didn't want to make the staff clean it all up. They respected our request and even slided a note under the door with if we still wanted our room to be cleaned we could ask at the countre downstairs.
During our stay we had some questions about the city and where we could find some places, we have spoken to I think 4 or 5 staff members. They were all very friendly and helped us out a lot. They were never bothered. Also saw the cleaning staff occasionally, very friendly as well.
I have no negative points for this hotel, the service was great and the room and the hotel was very clean and tidy!