Hyatt On The Bund

Very good food, breakfast and Happy Hour offerings were delicious, free drinks for Happy Hour if you book club rooms. However, view from the club rooms to the skyline is not the best. Great location. Overall the Hotel needs a deep renovation - mediocre condition of rooms and public areas do not make you feel like 5 stars.

Good view of the Bund from our room. Spacious & consistence good services from reception, to room services, restaurants, bell boy, etc. Except amenities in room. Tea & coffee were not replenished. And basis items are not provided unless you request. Housekeeping needs improvement, We check out for a night to travel to Hangzhou but requested to stay in the same rooms which the reception kindly agreed. When we check in one night later, the tea & coffee was not replenish and a plastic bag we left behind accidentally in the coffee making cabinet was not cleared. Otherwise our stay was excellent.

Construction work at the front of the property was an issue, they moved me to a higher floor which was good

Good location, clean, good size room. VUE bar on the roof is beautiful.

Great view but need a bit of walking to get to street shops and amenities.

Nice hotel but my card didn’t work well on my door and my light switches were difficult to get to work, if at all. Otherwise it’s a great hotel in a great downtown location. The bar at the top has amazing views!!!!

Didn’t get the room I had paid for, so wouldn’t recommend paying extra for the view. Hotel was 50% full but still didn’t provide the room id paid for.

Called in two days prior to my arrival and asked about the construction noise. I was told they stop at 10 pm - a lie. Construction noise is 24-7, impossible to get a good night sleep. I cancelled the second part of my stay and moved to a quiet hotel.

Amazing experience! Staff was friendly as well as quite helpful. Room had a view of the fantastic Shanghai skyline. Experience was amazing

My room was full of cigarette smell though it’s an none smoking room and hard to get rid of the smell. Room looks old. And the room just next to construction site, very noisy. The worst experience I had wz Hyatt.