10/10 – Uitzonderlijk
26 mei 2010
Hotel Pica da Urze, quiet and in the clouds
This was our first visit to Madeira, and we wanted to have a non-tourist experience but with some level of comfort. The hotel is quite out of the way in the middle of the western side of the island. It is not close to the usual urban amenities or the usual tourist traps so did meet our criteria fully.
The staff was extremely friendly and helpful with excellent customer service skills. The cafe and restaurant staff was also very sweet and extremely attentive and quick to help, and the food in the restaurant is fresh and cooked to perfection. We have fond memories of a spontaneous evening with some locals and their visiting Venezuelan and Cuban family! A fun time was had by all.
I would suggest this hotel for its professional staff, cleanliness, very good kitchen and overall excellent service!
Sue
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