4/10 – Redelijk
2 jun 2025
The room itself is fine (after we had someone clean the place since there was hair on the bedding and on the floor) but the check in process for this place is the worst. Since there’s no reception area you can’t have your bags shipped to the place like you can in a normal hotel, the area where they keep your bags until check in isn’t secured, you pretty much leave it in an open closet that any outsider can get to. If you’re lucky there’s a wire strap that you can tie a luggage handle to but I wasn’t able to use one. Once it’s time to check in you’re then thrown into confusion, there’s a QR code you scan to start the process which is fine, if the tech is sound then no problem but at one point you’re supposed to make a Teams call but to who I couldn’t figure out since there were at least a dozen users in this group, another customer who was staying there had to help me. After you figure that out then you’re in a call with someone who doesn’t have their camera on so I had no idea if I was talking to a real person or not and a lot of the conversation was lost in translation, half the time they just kept repeating “uh huh, yes.” Also the pre checkin process feels sketchy, why do I need to upload a picture of my passport to a service I’m not familiar with? I will say that the Japanese staff who was there on the first day was great, even though he didn’t speak a lot of English he came and cleaned the room, he’s been the one bright spot of this whole experience.
Miguel
Miguel, reis met vrienden van 3 nachten
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