Hotel Boutique Casareyna

First surprise: when I reserved, the page indicated a daily cost of MxP 1,400+ per day. When card was charged, the daily cost went beyond MxP 1,700. This is very bad practice with customers. No mention that cost could go up; charge was increased with no explanation. Second surprise: hair dryer was not working due to a damaged electrical outlet. I asked the front desk to repair the damaged outlet; the hotel did not fixed it eventhough they indicated they woul do it.

Fantastic

Food very good Staff friendly Valet stafff excellent

The hotel is beautiful and modern charming. The restaurant is fantastic snd the location, even though it is outside of the historic center, it is sn easy walk

I absolutely loved this truly boutique hotel. Huge rooms exquisitely decorated and equipped. The location is also great right in the old city centre.

Fantastic

Hotel Casareyna exceeded all my expectations. Pictures can only say so much, and often are doctored to look better than reality. Casarenya was noted in my Moon Guide to Mexico City as a nice place to stay, with good design and a pool with a view. I looked at Hotels.com and the rate for a Junior Suite was affordable. So, I booked one night, Let me tell you what happened when I opened the door to my Junior Suite: I threw my bag down and got back to the front desk ASAP and booked a second night. This hotel Is a miracle of design. Just being in the common spaces, such as the art-lined corridors, the restaurant's internal courtyard, the patio rojo, and the blissful pool is enough to merit it world class boutique status, But then, there is the room itself. Perfectly appointed with a sofa, a desk, an extremely comfortable bed, heavy wooden furniture, and hand crafted ceramic accoutrements it was a dream of simplicity and luxurious comfort. The staff could not have been kinder. They were all so patient with my broken Spanish, and made every effort to ensure that my needs were met and exceeded. I am a person who loves a hotel bathroom when it is designed to please. The soaking tub in my Junior Suite (#310 if you want to try it) is positioned so that the skylights reflect the color of the sky into the bath Hence, if the sky is blue... Hot water and pressure were abundant, the shower was very roomy. I also had the best Chile en Nogada I have ever tasted in the restaurant. I love Casa!

EXCELENTE HOTEL, INMEJORABLE UBICACION,COMIDA EXQUISITA Y EL TRATO DE EL PERSONAL MAGNIFICO

Really good place to stay, great service and excellent food.

Te hotel was OK - but the entire staff is more focused on the restaurant guests than anyone else. And definitely don't use this hotel if you have a car. Not only was my car moved more than five times a day, my Lojack app showed the hotel employees used my car for other reasons : a city tour, a trip to the airport, and someone took it home. The hotel refused to discuss this with us.