This hotel is absolutely no frills. Towels smelled musty, felt scratchy and strange, carpets were gross, everything in our room was grubby, no housekeeping service available, had to pay deposits for iron/board, pool towels, and came with transparent toiletpaper. With a family of 6, it was so much work to keep towels stocked. The rooms have no closets or hooks, just a small rack to hang items, no hangers and a small dresser. Zero atmosphere, pools were murky and trash in them, but at least they were heated. We booked a partial view room, and when we arrived, there was no view because it was completely blocked by foliage. When we asked about moving rooms to one with an actual partial view, they said we could move for $700. There were feral cats that hung around our patio area, and so we could not use it. The cable and wifi also did not work, and after a service call, they told us that it was what it was. So with a very rainy week, and 4 children, it made for quite a long, boring and frustrating time to keep them occupied while at the hotel. It does have great beach access, and a nice little place on the beach to grab lunch, but there is also a rainwater overflow that is on the property that dumps brown water into the gulf, and seagulls flock to it, so the beach was covered in bird droppings, and made for very unappealing beach time. Great potential, but missed the mark on so many small details, we will not be back.