The resort was amazing!
First off the taxi service was good, friendly driver Hamada brought us in no time towards the resort.
When entering the resort, the staff was super helpful and friendly. The bellman carried our suitcases and helped us with the whole check-in process, also welcomed us with a glass of lemonade. He was friendly and chatted with us, giving us a real warm welcome.
The receptionists, incl. Reda, were also really helpful with the check-in process and took the time to help us and didn't rush us.
The one who booked us our boat trip for snorkeling, diving and visiting an island, Amer, was super friendly and always in for a chat. Amer gave us a wonderful experience I would've never wanted to have missed. And it felt like Amer was the first friend we'd made at the resort.
Ahmed is the one who booked the quad, buggy, Jeep and camel ride trip for us. While he wasn't there at the resort the day of the booking, he was at our service through WhatsApp. Very modern, but it worked out fine. We had a really great experience on that trip.
The animation team was superb. Fun, enthusiastic and youthful. They all did a great job on getting the guests to join in on dancing, karaoke, games and what more. They were super friendly and even were willing to throw in some last minute extra's into the mix, since it was my friend's birthday.
The a-la-carte restaurants were amazing. They served amazing food and also very quick. The staff everywhere was super friendly and kind.