I arrived at the hotel really late in the evening and the reception was lovely and very helpful. First impressions when you walk in reception are it’s lovely, go through the door and it’s just not as nice. It’s def needing a good clean/hoover. The lift is a bit slow and takes its time, once in the room it was def cleaner however there was quite a few marks on the duvet cover, not sure if it was mould or something, bed was comfortable enough, tea and coffee stuff in the wardrobe but no fridge or water in the room, however I did get couple of bottles after asking at reception. The bathroom is nice however the plastic bath Matt was really dirty/stained so I never used that and the shower which is over the bath wasn’t that good. The hotel is off the restaurant which is lovely. The hotel is in right in the centre of Coatbridge perfect walking distance to train station, shops, pubs and restaurants which are near by. The hotel would do well if it was taken care off and re decorated. Staff are fabulous extremely helpful and really nice.