Generally most of the staff are miserable. The place is not managed well. Fixtures and fittings are dated and unsafe. Cracked light switches, a window that had a sign saying not to open, a shower door that just fell off, (no-one came to fix it)a hydro bath and shower....none of which worked, never leaving 2 towels, despite knowing there was 2 of us in there,staff who come into your room and steal from you , food that takes over an hour to come out, only to be something completely different to what you ordered, door that doesnt lock, people smoking skunk so it stinks out the whole hotel, constant loud nightclub level music around the pool even if you are the only one there. It drives people away. Intimidating groups of men who bring their own music to play loud, again driving all the other customers away. A manager. Who does nothing to stop people from smoking skunk on the property. Or from intimidating other customers. When the food was done right, it was good and the pool was nice when not having your ear drums blasted or driven away by skunk- smoking. Customers. It seems that if you want something done they dont respond to asking nicely.. the admin system suxks too. We paid up 3 days before so we could leave at 4.30am but because a food bill was put in afterwards, from before we paid it, we had to debate where this came from, making us 30 minutes late. Without the pool it would be 1 star
