10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
What's nearby
Royal Palace - 7 min walk - 0.6 km
NagaWorld Casino - 11 min walk - 1.0 km
National Museum of Cambodia - 14 min walk - 1.2 km
Phnom Penh Night Market - 3 min drive - 2.4 km
Tuol Sleng Genocide Museum - 4 min drive - 2.8 km
Getting around
Phnom Penh Intl. Airport (PNH) - 34 min drive
Phnom Penh Railway Station - 10 min drive
Airport shuttle (surcharge)
Restaurants
Banana Tree Restaurant - 9 min walk
Café Amazon - 5 min walk
Mealea Restaurant - 7 min walk
Brown Coffee and Bakery - 2 min walk
Limoncello Pizzeria & Restaurant - 1 min walk
About this property
Palace Gate Hotel & Residence By EHM
Located in the entertainment district, Palace Gate Hotel & Residence By EHM is a great choice for a stay in Phnom Penh. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An indoor pool and a fitness center are other highlights, and apartments feature fireplaces and kitchenettes. Fellow travelers love the helpful staff.
Languages
English, Khmer
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Indoor pool
Full-service spa
Massages
Spa services
Thai massages
Deep-tissue massages
Internet
Free WiFi
Parking and transportation
Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Free crib/infant bed
Kitchenette
Refrigerator (full size)
Microwave
Dishwasher
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Dining
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10 per person
1 restaurant
Manager's reception (free)
Minibar
Coffee/tea in a common area
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: USD 35 per day
Bathrooms
Shower
Rainfall showerhead
Slippers
Towels provided
Free toiletries
Hair dryer
Living spaces
Fireplace
Entertainment
42-inch LED TV with cable service
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Business center
Laptop workspace
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Stair-free path to entrance
Wheelchair-accessible path to elevator
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Local maps
Phone
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Free newspapers (lobby)
Location highlights
Connected to a shopping center
Near the boardwalk/promenade
In the business district
In the shopping district
In the city center
In the entertainment district
Things to do
Fitness center
Boat tours nearby
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Window guards
General
54 rooms
9 floors
1 building
Built in 2013
Art Deco architecture
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately USD 10 per person
Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 35 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh
Frequently asked questions
Does Palace Gate Hotel & Residence By EHM offer free cancellation for a full refund?
Yes, Palace Gate Hotel & Residence By EHM does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palace Gate Hotel & Residence By EHM?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Palace Gate Hotel & Residence By EHM?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palace Gate Hotel & Residence By EHM?
Yes, there's free self parking.
Is airport shuttle service offered by Palace Gate Hotel & Residence By EHM?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Palace Gate Hotel & Residence By EHM?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Palace Gate Hotel & Residence By EHM and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Gate Hotel & Residence By EHM also has a fitness center and spa services.
Are there restaurants at or near Palace Gate Hotel & Residence By EHM?
Yes, there's an onsite restaurant.
Does Palace Gate Hotel & Residence By EHM have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a dishwasher, and a microwave.
Does Palace Gate Hotel & Residence By EHM have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Palace Gate Hotel & Residence By EHM like?
Palace Gate Hotel & Residence By EHM is in Phnom Penh City Centre, a short 2-minute walk from Cambodia-Vietnam Friendship Monument and 5 minutes' walk from Riverside.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 12, 2024
Great 5 day stay
Was very nice comfortable stay.
The breakfast was great for the price.
The morning coffee was a bit hit and miss (mostly miss) other than that it was great value for money
Tony
Tony, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Katri
Katri, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Wilkie
Wilkie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
wanni
wanni, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Overall great hotel. The bathroom was a little dated compared to the rest of the hotel but otherwise we enjoyed our one night stay.
Sareang
Sareang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Seyha
Seyha, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 11, 2024
This was my first stay in Phnom Penh and the wait staff were all amazing! The hotel itself is wonderful and had amazing views!
Sophorn
Sophorn, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2024
Location is near royal palace, 2 parks nearby and seen from balcony, a few famous landmarks within walking distance. Quiet neighbourhood with easy access to transport and restaurants. Security staff were very friendly and helpful. Room was clean and spacious with good air conditioning and lots of hot water. The hotel was very clean inside and outside (staff were always seen cleaning). Strong blast of AC with a jasmine scent as soon as you walk though the main door which is great when you come in from the heat outside. Food from restaurant at the hotel were mediocre though (ordered steak which were so tough to cut/chew).
Only complaint would be that they allow prostitutes into the hotel. When coming back to the hotel one evening, I watched as a guest brought a prostitute in, walked by reception, and to the elevator. Reception didn't say anything even though they saw. I ended up in the elevator with them and it was awkward to listen to them talk (there is only 1 elevator and it's very slow).
Kama
Kama, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Perfect location with amazing views and great staff
I am coming back
Kevin
Kevin, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 2, 2024
It's really nice
Close to attractions
The food in the Restaurant good
But the coffee ☕ today was undeniable
Gary
Gary, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2024
Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Selena
Selena, 13-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 25, 2024
Brian
Brian, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2024
Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Gillian
Gillian, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 15, 2024
It’s close to the palace, museum, train station and casinos!!!
George
George, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2024
Walking distance to all main attractions
I loved my experience at the property, phnom penn surprised me how beautiful is all near by walking distance,
It’s safe for solo females,
Hotel is nice with a beautiful pool.
Has interesting views to a next pagoda you can understand more about monks life.
Hannelore
Hannelore, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2024
It’s great. Good location. Good value. Stayed there twice and will stay again soon.
George
George, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 3, 2024
ali
ali, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 30, 2024
Milo
Milo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2024
We loved the property and the service. We will return next year with our team. The staff took excellent care of us. The room are spacious and clean. The beds are GREAT! And that says a lot for Cambodia beds.
Kimberly
Kimberly, 1-night business trip
Verified Orbitz guest review
10/10 Exceptional
Jan 20, 2024
Large room with very comfortable bed and great hot shower. Huge views from the balcony on the 9th floor. The staff was excellent and the breakfast superb. It was easy to walk from the hotel to explore, but when a car or tuk tuk was needed they were there rapidly. Great experience!
Mark
Mark, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 9, 2024
Beautiful older hotel with the most spacious room and the most kindest/friendliest, hospitable staff. They aim to please each guest no matter what is requested. The beds and pillows are soft and comfy. The balconies have a great view of the city and/or of the big Pagoda across the street. I didn’t even mind the monks early chanting some mornings. It was very spiritual and good for my soul. The hotel restaurant is also very convenient and I recommend their daily breakfast with differing daily menus which was quite delicious ranging from western foods to some local Khmer dishes. I regret that I didn’t have any time to swim in their indoor pool since I was out and about most of the time that I was there. I especially appreciate that the hotel offer multiple security guards posted at the entrance on the street which made me feel very safe while I was staying there. They were also very kind always offering a helping hand into or out of my transportation and they are best at keeping eager tuk tuk drivers at bay. All of their staffs daily acknowledgments and smiles left a very warm impression in my heart. I would recommend this hotel to anyone, I would be delighted and very satisfied to be able to return to the Palace Gate & Residence again someday.
Narin
Narin, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 9, 2024
Federico
Federico, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2024
Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Christopher
Christopher, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2024
Lovely hotel with spacious, clean rooms! Decor and ambience were nicely appointed. Staff was great, helpful, and polite. Breakfast was good and food tasted good. The area is also very walkable and tuk-tuks are always available outside. We did not use the indoor pool, however.