Plus: Very friendly staff, well-located, walking distance from all kinds of eateries and the bus station, but at the same time just far enough from the main street to be very quiet. Room was cleaned on day 2 during my 2 night stay, which I really didn't expect at a guesthouse. They offer tours at reasonable prices, I booked a half day tour for 53 ringgits (incl. tax) to the tea plantations, the Mossy Forest (your shoes will get dirty!), the tea factory and a nice viewpoint at 2000+ m altitude.
Neg: wifi is not very fast and - I saved the worst for the last - after my second night I woke up with rash literally all over my body. Not 100% sure it was from the bedlinen (they seemed clean), but after checking the internet I think that's the only logical explanation. This is obviously a big minus, but besides that I had a very nice stay.