2/10 – Matig
6 jun 2025
This hotel is below poor and we had many issues during our stay.
There is ongoing construction grind the hotel, ruining the garden views, and a new road being laid directly outside.
The advert suggests this hotel has direct beach access, it certainly does NOT! It is a 10 minute walk to the nearest beach.
We had ants burrowing through the wooden floorboards of our room, each morning we would wake up with new mounds of sawdust on the floor.
The patio door didn’t lock, despite raising this with maintenance it was never fixed.
The service is incredibly slow, some days you could wait up to 20 minutes for your order to be taken (we were one of 3 or 4 groups/couples staying). The evening menu is only half available, meaning a majority of the main dishes weren’t available. We found ourselves eating out most evenings as a result of this.
Upon check out, the hotel told us we must pay in cash, despite there being a card machine at the desk and having a sign saying they accept card. As we didn’t have any cash, they told us to go to the nearest ATM and withdraw (this was at 0630 in the morning)
I would certainly not stay here again.
Becca
Becca, reis van 4 nachten
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