Spend 2 nights with my daughter of 4. Had a lot of fun in the adventure park, the beach and the new swimming pool in South Shields, all within easy reach. The staff in the hotel is very friendly, the rooms comfortable. However the walls and floors are very thin, so the rooms are noisy. A pity....
The location of this hotel is perfect, within walkin distance of the attractions, but away from the noise. It was fun to see the DFDS ship, that we sailed from IJmuiden so close the next day.
Food was good, nice selection. Breakfast is good. There is quite a selection, but no wow factor..:-).
There are other people that complain about the hotel not being worth 4 stars and being over prized, if you expect a 'chain' kind of experience, no its not. If you want a hotel with its own atmosphere, yes this is a nice place!