The overall team working now as per start/mid November 2024 is superb. Best team I have ever experienced. Receptionists very polite and service minded. The guys in the lobby and breakfast area super service minded and great mannerism. Also, the cleaning team is so efficient and fast that they managed to clean our room during our breakfast, every time! I must say it's a well organised hotel because of the team performance. They all should receive a salary raise. I'm definitely coming back and recommending this hotel to family and friends.
Lastly, the location of the hotel is excellent too. Close to the old district. Walking distance to everything, trams, bazaar, grand mosques, palace, the sea, etc.