Amsterdam Hotel

Very good overall. Excellent downtown location.

Booked and paid for two nights whilst making the booking, although city tax was paid in cash upon arrival, as advised on my booking confirmation. The reception was located 25 steps up (no elevator) through the bar of the hotel. The room was above the average room size I have seen. The bed was far too soft for me. Very loud (disco) music from down-stairs was evident throughout the evening and after midnight, as a trendy outdoor and indoor restaurant / bar is located down-stairs. The following morning I requested a quiet room and a hard bed. Even though I was prepared to downsize my room (I had a superior room), the receptionist was reluctant and assured me that the music would be softer the following night. The music was still on the following evening, although it stopped before midnight. The in-room safe did not work. No English, German nor French TV channels, all in Eastern European languages, presumably Ukrainian and Russian. During my two nights stay, my room was not serviced. No evacuation plan on the room-door. My room was located on the second floor, hence I could jump out of the window in case need be. (I always take time to familiarise myself with escape routes, as I have personally experienced the activation of a fire-alarm in the middle of the night in a high rise hotel.........panic to say the least !) I did not buy breakfast, because it was a set breakfast with one cup of coffee as opposed to a buffet breakfast.

Very clean, fresh and new interior. Location is fantastic. Only draw back is having to walk through the bar and restaurant and then up a flight of stairs to get to reception. Place is very good however.

Clean, comfortable, and quality hotel. The negative is one has to walk through the hotel bar which is also a public bar to get to check in which is on the second floor. Other than that, the hotel is very good.

Awesome location in the middle of the historic city center with sights a few minutes walk in any direction. Comfortable bed and good shower. Very helpful and friendly staff (and their English is great). The restaurant downstairs was very good and convenient (with plenty more great restaurants and cafes nearby). Though it's in an area that is up late, we weren't bothered by outside noise except when we forgot to close the window at night. Both the hotel and restaurant were kid-friendly (our two-year-old was with us). Excellent value!