Axel Hotel Madrid - Adults Only

Een zeer gastvrij hotel , mooie ontvangstruimte en prima personeel in de receptie Gehele check in ging zeer efficient en snel. Het hotel noemt zich " adult only " en " hetero friendly" . Ik had eerst niet door wat dat precies inhield maar kwam er op een verder correcte manier achter dat het hotel veel geboekt wordt door " couples" van gelijke sexe. Verder wat leuke attenties op de slaapkamer , " voor ieder wat wils" maar echt een prima en zeer schoon hotel.

It's a great hotel, great styling and welcoming staff, very hetero friendly with a fantastic rooftop bar with 360 degree view of Madrid and pool. Many thanks to Antony!!

Alles goed, badkamer wel wat klein. Douche liep wat over... iets te lang wachten op warm water. Ontbijt, goed, maar ruimte is niet ideaal. Heel tevreden, zijn maar wat 'randbemerkingen'...

Hotel is perfectly situated with a subway stop nearby. The small pool was crowded but worth a visit. We had a rather small room which was well equiped. Breakfast was ok!

We stayed here right before and during the Madrid lockdown for COVID-19. Axel was very welcoming the moment we checked in. The rooftop is the best highlight to this hotel. It was never too crowded, beautiful views and plenty of sun! We ended up staying at Axel a whole week due to flight cancellations and spent some time on the roof every day of our stay. Once we had to extend our reservations, Axel allowed us to stay in our room and even gave us a discount. They also checked in on us at the pool to ask about our travel home and offer any help they could on info about where to locate groceries or anything else we might need.

My stay was good ! The minibar doesn’t have many choices...

Axel was a fine hotel that has an amazing roof top view. If you are looking for a moderately priced hotel you will be fine with it. There was nothing glaringly wrong, it just felt underwhelming. Positives: the rooms where clean, the toiletries are great, there is a “heated” roof top pool ( we did swim one day with outside temps of 24), it’s also close to the main train station and some of the cultural sites (palace, plaza mayor, cathedral). It is also close to park retiro which is amazing for running, honestly that was probably my favorite part. A couple specifics problems to consider. It is “far” from the gay scene (if that is what you want), the beds are somewhat uncomfortable, the rooftop bar is not open and the furniture felt dated, Steam room smelled musty, also our room key seemed to need reprogrammed every time we came back to the hotel, and one time we had no power. The front desk was friendly and helpful and corrected the situations promptly.

Friendly staff and clean hotel.

It was so bad

The hotel is located very close to the center of Madrid. Perfectly located. Decoration is lovely and you get a beautiful view of the sunset from the sky terrace. If you are not travelling with kids I highly recommend.