2/10 – Matig
11 oktober 2024
Awful Experience
The hotel was rundown, outdated, stained old sheets, unsafe and rude staff. The room was very small and dirty. The Internet worked very poorly. On arrival the owner showed us a chain hook from the inside of the window and front door- explaining they needed to be used for security at all times. We felt unsafe as many people walked through the middle of the property through out the night. The front gate was open all night and no one working at the front desk to ensure any type of safety. We left after the 1st night ( had reservation for multiple days)
I spoke with the owner regarding reimbursement for unused nights.
He refused any compensation for unused nights. He refused to return calls from Expedia or myself. I felt I was scammed and I would highly discourage anyone from staying here.
susanne
Geverifieerde gastenbeoordeling van Expedia
