2/10 – Matig
6 januari 2025
Really bad experience
This is the first time in 6 years I give this low rate, but when you book a nice place the last thing you want to see when you open your window is literally a trash dump! See image attached, The staff said this is the room I booked and they can't do anything, but I totally disagree, here are some ideas: Add a curtain, so at least I would have the option of having light without having to look at a garbage dump or add sandblasting at least.
2) There was mold in the bathroom… I don’t think I need to explain this…
3) There was supposed to be a welcome gift… either it was imaginary, or in the dump … or it was the 2 coffee capsules… I don’t need a gift but why mention it if it is not real?
4) The location is not great because of the many homeless people walking around, sometimes clearly under influence of drugs. I was there with my family and often times we did not feel safe. I would never recommend this place to solo travelers..
Luckily I only booked 2 nights here and the rest of my trip was in a better hotel that cost even less in a different location. I still consider it important to share this with other families and solo travelers since I booked this apartment due to the good score here in the app.
The apartment itself was fine, once you were inside. And it was very much in the city center close by to many places you would like to see and visit. But the experience as a whole was terrible.
Geverifieerde reiziger
Gezinsreis van 2 nachten
Geverifieerde gastenbeoordeling van Hotels.com
